Clocking Out with Raymond Lee

In Episode 27 of Clocking Out, Raymond Lee sits down with Kayla McDaniel, a tech leader whose career journey has taken unexpected—and ultimately rewarding—turns. Originally set on becoming a nurse, Kayla pivoted to pursue degrees in computer science and international business. Her path wasn’t without challenges; a trio of layoffs pushed her to reconsider her career trajectory, eventually leading her into software client success, where she has thrived by applying her technical expertise and leadership skills.

With over a decade in global operations and data analytics, Kayla has become an experienced, results-driven leader, specializing in operational efficiency and data-informed decision-making. She leverages advanced tools like Power BI, Python, and Looker, alongside Lean Six Sigma methodologies, to enhance both processes and customer outcomes. Her dedication to creating high-performing, cross-functional teams reflects her commitment to fostering a culture of continuous improvement, learning, and collaboration.

In this episode, Kayla opens up about her journey through multiple layoffs and shares how she turned these setbacks into opportunities to align her career with her passion for technology and customer success. Her story is an inspiring reminder that career redirection can lead to new and fulfilling avenues, even in the face of unexpected challenges.

Connect with Kayla: https://www.linkedin.com/in/kayla-mcdaniel/

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